Dental Registration - Riley - Full Time Days

IU Health•Indianapolis, IN
•Onsite

About The Position

This position oversees patient flow from point of entry to destination in a timely, accurate, and professional manner. The role involves obtaining specific information to generate an accurate financial and demographic record for patients, ensuring maximum reimbursement and clinical outcomes. Responsibilities include scheduling appointments, interviewing patients for appropriate medical information, explaining departmental/hospital charges and policies, validating and entering charges into appropriate systems, and collecting necessary payments. The role also involves answering incoming calls and directing patients and visitors appropriately. The Dental Registration specialist is expected to precept current Registration Specialist team members, perform higher-level functions as defined by clinic management, and participate annually in Rapid Improvement Events and/or Quality Improvement projects. Additionally, the role involves participating in peer interviewing, assisting with new team member orientation, and leading daily huddles as needed or requested by leadership.

Requirements

  • High School Diploma/GED is required.
  • Basic proficiency in MS Office (Word, PowerPoint, Excel).

Nice To Haves

  • Prior dental experience preferred
  • Prefer relevant experience in a health care setting.
  • Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
  • Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

Responsibilities

  • Registration
  • Check patients in and out
  • Take care of incoming calls
  • Working with insurance and co-pays
  • Collection and Finance treatment plans

Benefits

  • advanced clinical training
  • leadership development
  • promotion opportunities
  • cross training development
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