Dental Regional Manager

PepperPointe PartnershipsLynchburg, VA
Hybrid

About The Position

PepperPointe Partnerships is seeking an experienced Regional Manager for its Virginia dental practice locations. This role is based in Virginia and is ideal for a servant leader with dental field experience who desires to work for an evolving company that offers competitive compensation and the opportunity to make a significant impact. PepperPointe Partnerships is a leading Dental Support Organization (DSO) supporting over 140 orthodontic, pediatric, and general dental practice locations across Kentucky and Virginia. The company's mission is to unite doctors to protect patients through personalized care. The Area Manager will focus on developing, strengthening, and enhancing operational components and team dynamics within their assigned territory. Their objective is to increase productivity, profitability, and overall success of each practice, while simultaneously supporting providers and their teams to achieve professional and personal growth. Key to success in this role is ensuring high standards of operational quality and customer service, motivating dental teams, and identifying and addressing performance deficiencies. Ideal candidates are ambitious, performance-driven, and possess exceptional communication, interpersonal, and people management skills.

Requirements

  • Bachelor's degree, or equivalent comparable dental business operations management experience required (3-5 years)
  • Must be able to travel daily, weekly to offices within assigned territory of Virginia.
  • Working knowledge of basic computer operating systems, such as Windows or MacOS.
  • Working knowledge of the larger Dental and Orthodontic Practice Software systems (example: Eaglesoft, Dentrix, Dentrix Ascend, Cloud 9)
  • Strongly self-motivated, to include studying and maintaining working knowledge of industry standards and trends.
  • Proven leadership skills and the ability to effectively manage others.
  • Excellent problem-solving abilities.
  • Distinct communication skills, to include a willingness to offer positive and negative feedback as needed.
  • Excellent organizational skills and an ability to create and present easily-followed guidelines for others to comprehend.
  • Strong interpersonal skills with a proven ability communicate across different levels of an organization.
  • DSO and or dental experience is required.

Responsibilities

  • Serve and support an assigned territory of dental practices.
  • Ensure adherence to key performance objectives to meet business and customer expectations.
  • Support sound financial management to ensure offices are profitable and stay within budget with the guidance of our financial department.
  • Monitor the P&L statements for each supported practice and develop effective ways to close the gaps between actual performance and company projections.
  • Monitor Accounts Receivable (A/R) weekly for all supported offices.
  • Directly support dentists and their teams in their growth and development, helping them set goals and address operational opportunities within their supported office.
  • Coordinate weekly in-practice visits and meet regularly with office managers, doctors, and office staff to provide feedback, support and encouragement.
  • Proactively create and implement strategies to challenge operational inefficiencies and leverage clinical opportunities.
  • Liaise with senior management to coordinate and report ongoing issues and new opportunities.

Benefits

  • Medical, dental, and vision benefits
  • 401K with company match
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
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