Dental Receptionist

Atlantic Oral Surgery•St. John's, NL

37d•Onsite

About The Position

Atlantic Oral Surgery & Dental Implant Centre is growing and looking for enthusiastic, high-energy, and patient-focused Dental Receptionists to join their exceptional team. This role is described as more than just a job, but a place where skills are valued, voices are heard, and contributions matter. The clinic emphasizes a collaborative, fast-paced environment and a commitment to top-quality care.

Requirements

Experience providing face-to-face customer service to the general public.
A positive, welcoming, and professional attitude.
Ability to multitask and thrive in a fast-paced environment.
Strong organizational skills and attention to detail.
Commitment to maintaining patient confidentiality.
Exceptional customer service abilities.

Nice To Haves

Previous experience in a dental office or completion of a dental assistant program an asset.

Responsibilities

Warmly greet and welcome patients, ensuring a friendly and professional experience.
Provide excellent support to the referring dental and medical community.
Handle phone calls and emails, respond to patient inquiries, and schedule appointments.
Maintain and update patient records with accuracy and confidentiality.
Process payments, manage billing, and oversee financial transactions.
Collaborate with dental staff to optimize scheduling and maintain smooth patient flow.
Ensure the reception area is clean, organized, and welcoming.
Perform administrative duties, including filing, ordering supplies, and data entry.
Deliver exceptional customer service and uphold the highest standards of patient care.