Dental Receptionist @ Dental Associates of Florida - Cosmetic and Implant Dentistry
About The Position
Dental Associates of Florida - Cosmetic and Implant Dentistry is seeking a Dental Receptionist in Sun City, Florida, to join its clinical team. The role supports patients and office staff by delivering a high level of patient care and satisfaction in a team-based, patient-centered practice focused on personalized care, patient comfort, and advanced dental treatments. The Dental Receptionist provides customer service, answers phones and patient inquiries, schedules and confirms appointments, maintains the appointment book, and supports completion of treatment plans through acceptable financial arrangements. The role also handles patient registration, posts charges and payments, checks voicemail, and maintains a clean, welcoming waiting area. The position requires flexibility in handling requests and projects assigned by other staff members or the Office Manager. The practice offers flexible scheduling options, health, dental, and vision insurance for individuals and families, life insurance, disability benefits, a 401(k) plan, and access to modern dental technology in a team-oriented work environment. Benefits may be subject to eligibility and vesting requirements.
Requirements
- Exceptional customer service skills.
- Experience answering telephones.
Nice To Haves
- Experience working in a dental, medical, or other health-care office.
- Knowledge of HMO/PPO insurance plans.
Responsibilities
- Acknowledge, smile, and greet patients upon arrival and dismissal.
- Respond to patient questions and concerns according to DCA policies.
- Answer telephones.
- Schedule appointments and maintain the appointment book.
- Confirm appointments and follow up on no-shows and cancellations.
- Register patients on the sign-in sheet.
- Post charges and payments to patient accounts.
- Check voicemail daily.
- Maintain a clean and friendly waiting area for patients.
- Support staff and patients, including handling requests and projects assigned by other staff members or the Office Manager.
- Assist with completion of patient treatment plans through acceptable financial arrangements.
Benefits
- Flexible scheduling options
- Health insurance with individual and family coverage
- Dental insurance with individual and family coverage
- Vision insurance with individual and family coverage
- Life insurance
- Disability benefits
- 401(k) plan
- Access to modern dental technology
- Team-oriented work environment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
