Dental Receptionist @ Dental Associates of Florida - Cosmetic and Implant Dentistry
About The Position
Dental Associates of Florida - Cosmetic and Implant Dentistry is seeking a Dental Receptionist in Sun City, Florida, to support its clinical team and provide a high level of patient care and satisfaction. The practice provides comprehensive, personalized care in a welcoming environment, with an emphasis on patient comfort and advanced treatments. The receptionist supports staff and patients by answering phones, handling patient inquiries, scheduling appointments, and helping patients complete treatment plans through acceptable financial arrangements. The role also requires flexibility in responding to requests and projects assigned by staff or the Office Manager. This position is suited to someone with a passion for customer service, a willingness to learn, and an interest in starting a career in dentistry.
Requirements
- Exceptional customer service skills.
- Experience answering telephones.
Nice To Haves
- Experience working in a dental, medical, or other health-care office.
- Knowledge of HMO/PPO insurance plans.
Responsibilities
- Acknowledge, smile, and greet patients upon arrival and dismissal.
- Respond to patient questions and concerns according to DCA policies.
- Answer telephones and check voicemail daily.
- Schedule, maintain, and confirm appointments.
- Follow up on missed or canceled appointments.
- Register patients on the sign-in sheet.
- Post charges and payments to patient accounts.
- Maintain a clean and friendly patient waiting area.
- Support staff and patients, including helping patients complete treatment plans through acceptable financial arrangements.
- Handle requests and projects assigned by other staff members or the Office Manager.
Benefits
- Flexible scheduling options.
- Health, dental, and vision insurance with individual and family coverage.
- Life insurance and disability benefits.
- 401(k) plan.
- Team-oriented work environment with access to modern dental technology.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
