Dental Receptionist

Dental Office•Winter Springs, FL

1d•Onsite

About The Position

As the first point of contact for our patients, you will be the welcoming face of Collins Dental, delivering exceptional customer service and creating a positive experience from the moment patients walk through our doors. We are looking for a friendly, organized, and service-oriented professional who enjoys building relationships, helping others, and making patients feel genuinely cared for. In this role, you'll combine your passion for customer service with strong communication and organizational skills to support both patients and the clinical team. We value the unique talents, experiences, and backgrounds each team member brings, and we are committed to providing the training and support you need to succeed and grow. Up to $500 Sign-on Bonus!

Requirements

Previous customer service, hospitality, or reception experience required
Outstanding communication and interpersonal skills
A positive, professional, and patient-focused attitude
Strong organizational skills and the ability to prioritize multiple tasks
A genuine passion for helping people and creating an exceptional patient experience

Nice To Haves

Recent graduates are encouraged to apply

Responsibilities

Welcome and check in patients efficiently, professionally, and with a positive attitude
Answer patient questions and provide information regarding appointments, services, and office policies
Manage incoming phone calls, emails, and correspondence
Schedule new and existing patient appointments according to practice guidelines
Build meaningful patient relationships by delivering outstanding service and going above and beyond expectations
Coordinate laboratory cases and greet the vendor and laboratory representatives
Maintain accurate patient records and office communications
Participate in team meetings and ongoing training opportunities
Help achieve individual and team goals that support exceptional patient care and practice success