Dental Receptionist-US APPLICANTS ONLY; NO SPONSORSHIP AVAILABLE

Warm Valley Health CareFort Washakie, WY
4dOnsite

About The Position

Warm Valley Health Care is seeking a friendly, organized, and culturally respectful Dental Receptionist to serve as the first point of contact for patients in our Dental Clinic. This role is essential to ensuring smooth clinic operations through patient registration, scheduling, insurance verification, and administrative support. The ideal candidate is detail-oriented, customer-focused, and able to thrive in a fast-paced tribal health setting.

Requirements

  • High school diploma or GED
  • Strong communication and customer service skills with cultural awareness
  • Basic computer proficiency and ability to learn EDR/EHR systems
  • Ability to multitask, stay organized, and maintain professionalism
  • Must pass pre-employment drug screening.
  • Successfully pass the employment background check.

Nice To Haves

  • Experience in a medical or dental reception role
  • Experience working in a tribal or community health clinic
  • Knowledge of dental terminology and insurance processes
  • Bilingual in English and a Native language spoken in the community

Responsibilities

  • Greet patients and visitors in a welcoming, culturally sensitive manner
  • Register patients, verify demographic and insurance information, and manage check-in/check-out
  • Answer phones, respond to patient inquiries, and route calls appropriately
  • Schedule, confirm, and coordinate dental appointments and referrals
  • Verify insurance eligibility, benefits, and authorizations
  • Maintain accurate patient records in the EDR/EHR system
  • Assist with billing support, documentation, filing, and daily administrative reports
  • Order and track front desk and clinic supplies as directed
  • Collaborate with dental providers and staff to support efficient patient flow
  • Maintain confidentiality and comply with HIPAA, OSHA, and tribal health policies
  • Participate in staff meetings, trainings, and quality improvement activities
  • Perform other related duties as assigned
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