GENERAL STATEMENT: Responsible for obtaining insurance pre-authorizations, assisting patients with obtaining and maintaining health insurance coverage, submitting insurance claims, and following up on account receivables. DUTIES AND RESPONSIBILITIES: Assist patients with the process of obtaining and maintaining maximum insurance coverage, including identifying available health care insurance options as needed. Remain current on available insurance options, including eligibility and enrollment requirements. Screen new patients' referrals for insurance coverage, obtain any necessary pre- authorization, and provide timely approval for admission. Work closely with members of the patient's care team to address any barriers to maintaining insurance coverage. Enter and maintain insurance coverage and related demographic information in RPMS. Monitor the status of applications for patients applying for Medicaid/Medicare with the PRC. Assist with applications for additional programs offered to patients. Work closely with community and governmental agencies, including Social Security and Medicare and private insurance companies to assist patients in resolving insurance eligibility. Bring to the attention of the Billing department any insurance or coverage issues. Reports weekly status/workload to Supervisor. Reach out to patients regarding additional information required for Medicaid/Medicare/VA eligibility. Entered detailed records in the RPMS as to the status of patient application/eligibility. Participate in organizational process improvement meetings. Works closely with Patient Registration, PRC, Nursing, and specialty clinics to identify and assist patients with any alternate resource patient may qualify for. Performs continuous research and updating information involving changes in rules and regulation for alternate resources. Other duties and/or tasks that may be assigned on an as-needed basis.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed