Dental Receptionist

Dr Lane & Associates • Winston-Salem, NC

3d • Onsite

About The Position

Lane & Associates Family Dentistry is seeking a Dental Receptionist to join their team in Winston Salem. This role is ideal for a friendly, organized, and customer-focused professional looking to start a career in the dental field. The position involves managing front office operations, patient interactions, and administrative tasks to ensure a smooth and welcoming experience for all patients.

Requirements

• High School Diploma or GED required
• Previous experience in dental or medical administration required
• Comfortable learning and using computer systems and office technology
• Excellent organizational and time management skills
• Strong verbal communication and interpersonal skills
• Professional appearance with a friendly, team-oriented attitude
• Ability to lift up to 15–20 pounds as needed

Nice To Haves

• Dental experience is a plus, but we are willing to train the right candidate with a positive attitude and strong work ethic

Responsibilities

• Answer incoming calls, texts, and emails while responding to patient inquiries with professionalism and care
• Assist with scheduling, rescheduling, and confirming patient appointments while maintaining accuracy in Denticon
• Collect, verify, and update patient demographic and insurance information
• Help create a welcoming and positive experience for every patient who walks through our doors
• Maintain a clean, organized, and efficient front office environment
• Collaborate with clinical and administrative team members to support daily office operations
• Complete additional administrative tasks and projects as assigned

Benefits

• Competitive pay
• Comprehensive insurance coverage including Health, Vision, Dental, Life, Disability, FSA, and more
• 401(k) Employer Contribution Plan after 90 days
• Quarterly performance bonus opportunities
• Employee Assistance Program (EAP)
• Uniform allowance
• Paid Time Off and Paid Holidays
• Fridays off at 2:00 PM
• Paid training classes and ongoing development opportunities
• Volunteer opportunities through our Smile Squad program, with chances to earn exciting prizes
• Fun team events, employee appreciation activities, giveaways, and social campaigns throughout the year
• Birthday and work anniversary surprises sent directly from our owners
• Employee discounts at major retailers
• Opportunities to win game tickets, VIP experiences, exclusive giveaways, and participate in exciting partnerships and company-sponsored events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED