DENTAL RECEPTIONIST (Communtiy Family Dental) Blackfoot, Idaho Falls
About The Position
The Dental Receptionist is responsible for scheduling appointments, checking in patients, collecting insurance and payment information, and providing friendly customer service to ensure a positive patient experience. This position supports dental providers by assisting with administrative tasks, maintaining patient records, coordinating office activities, and helping keep daily operations running smoothly. The role requires strong communication, organization, and multitasking skills, along with maintaining confidentiality and compliance with HIPAA, OSHA, Joint Commission, and CCI regulations.
Requirements
- High School Diploma or GED
- Ability to read, speak, and write in both English/Spanish in a business setting
- One-year clerical experience
- Current driver's license and proof of auto insurance
- Must pass a background check
- Ability to operate standard office equipment and be proficient in Microsoft Office applications
- Evidence of no communicable disease
Nice To Haves
- Three years’ clerical experience
- Current First Aid and CPR certification
- Experience with Electronic Medical Records (EMR) AND Practice Management Systems
Responsibilities
- Schedule patient appointments
- Check in patients in a positive and friendly manner
- Ensure that patients do not wait more than 10 to 15 minutes past scheduled time of appointment
- Collect insurance information, co-pays, payments toward balances, and payments toward deductibles
- Write payment receipts for patients
- Assist doctors, hygienists and assistants as needed (making phone calls, pulling charts, checking healthy connections statuses of patients)
- After business hours: log off computers, lock doors, and turn off radio and lights
- Work as part of a team and exhibit competent and effective communication skills
- Demonstrate awareness and sensitivity to cultural issues and community practices of children and families of CC Idaho’s client base
- Ability to multi-task, manage time, meet deadlines and remain calm and professional under pressure
- Maintain standards of confidentiality of CC Idaho clients and records
- Maintain strict confidentiality and compliance with HIPAA standards and other grant requirements
- Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- Basic Life Insurance with Accidental death & dismemberment
- Supplemental Voluntary Life
- Long- and Short-Term Disability
- Flexible Spending Accounts (Medical & Dependent Care)
- 401(k) retirement plan (Must be 21 years of age to participate)
- Voluntary Benefit Options: Accident Insurance, Critical Illness, Legal Ease, Norton Life Lock
- Generous Paid Time Off Policy (PTO)
- Twelve Paid Holidays
- Employee Assistance Program (EAP)
- Educational leave (Up to 5 hours per week to utilize towards education, upon approval and eligibility)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
