Dental Receptionist - Queen Street Dental Centre

123Dentist • Toronto, ON

7d • Onsite

About The Position

The team at Queen Street Dental Centre in Toronto, Ontario is seeking a passionate, hard-working Dental Receptionist on a full-time basis. The ideal candidate enjoys working collaboratively and behind the scenes to organize, implement systems, structure, and ensure efficient practice operations. Queen Street Dental Centre is a busy, multi-disciplinary office in Leslieville, downtown Toronto, providing a full spectrum of dental services. The clinic prioritizes patient health, happiness, and trust, offering a welcoming atmosphere for both patients and staff. They are a neighborhood clinic that treats patients as individuals. This full-time receptionist will be part of an amazing team, representing the dental practice at the front desk and supporting clinic operations as part of a highly capable and dynamic administrative team. The perfect candidate will be highly organized, personable, and possess a strong customer/patient focus.

Requirements

• You are above else a team player
• You are highly organized
• You are a people person
• Experience working with external vendors (Insurance companies, labs)
• Proficient in Excel and other MS Office programs
• Demonstrated ability to communicate effectively with patients and families
• Customer service mindset

Nice To Haves

• 1-2 years experience in a dental office preferred
• Experience with Abeldent software preferred
• Experience with dental practice management software such as Abeldent LS+ is considered an asset

Responsibilities

• Greet patients and follow appropriate health screening procedures
• Accountable for managing and appropriately optimizing appointment schedules
• Answer telephone, respond to emails and voicemails in a timely manner
• Establish and maintain patient records
• Obtain patients' dental records from other offices
• Manage inbound and outbound lab cases and invoices
• Prepare daily, weekly and monthly reports as directed
• Ensure all patients have next appointment scheduled
• Make outbound reactivation calls
• Process inbound and outbound mail and courier deliveries
• Collect and accurately record payments from patients
• Submit electronic claims to insurance providers
• Other assignments from our treatment coordinator and office manager

Benefits

• Full-time position status
• Permanent employment
• Transit accessible
• Continuing education
• Opportunity for professional advancement
• Mentorship and training from highly skilled, experienced dental professionals; a great opportunity to grow and excel
• Collaborative team and environment to help you succeed as a Dental Administrator/ Administrative Assistant. Working at Queen Street Dental Centre you will experience a team-oriented environment as it is a massive part of who we are

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees