Dental Receptionist

DENTAL DREAMS•New Bedford, MA

11h

About The Position

Dental Dreams in New Bedford, Massachusetts, is hiring a bilingual receptionist to schedule appointments, assist with operational goals, and provide excellent customer service. The position is currently part-time, with the potential for full-time hours in the near future. The ideal candidate speaks Spanish or Portuguese, has strong customer service skills, and is available afternoons and Saturdays. Dental Dreams provides dental services in modern facilities to underserved communities. Clinic hours are Monday through Wednesday, 10 a.m. to 6 p.m., and Thursday through Saturday, 9 a.m. to 5 p.m. The role involves rotating Saturday shifts. Dental Dreams LLC is an equal employment opportunity employer committed to an inclusive and diverse workplace.

Requirements

Bilingual in Spanish or Portuguese.
Customer service experience.
Dental receptionist experience (required).
Afternoon and Saturday availability; the qualifications also request full-time availability and rotating Saturday shifts.

Nice To Haves

Experience with Dentrix and/or Eaglesoft (preferred).

Responsibilities

Accurately verify dental benefits.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
Pull patient charts for future appointments when necessary.
Assist with presenting and/or explaining treatment plans.
Schedule appointments, assist with operational goals, and provide excellent customer service.