Dental Receptionist

Specialized Dental Partners•Tucson, AZ

About The Position

OMP Endodontics is seeking a friendly and organized Dental Receptionist to serve as the first point of contact for patients, deliver an excellent patient experience, and support the smooth operation of the dental practice. The schedule is Monday through Thursday, 8:30 a.m. to 5 p.m., and Friday, 9 a.m. to 12 p.m. The role includes welcoming patients, coordinating appointments and patient communications, handling insurance and billing tasks, maintaining accurate records, and supporting patient flow. Additional responsibilities may be assigned. Specialized Dental Partners is a doctor-led network of more than 275 specialty dental practices and 450 doctors across multiple states. Its stated purpose, “We Care More,” guides its support for doctors, teammates, patients, and communities. The organization describes opportunities for mentorship, career development, clinical collaboration, and leadership, and states that it is an Equal Opportunity Employer committed to an inclusive environment. The salary range is $25–$30 per hour. Benefits are available to eligible full-time and part-time employees working 20 or more hours per week.

Requirements

  • High school diploma or equivalent.
  • Customer service, healthcare, scheduling, or patient-facing experience.
  • Excellent communication and customer service skills.
  • Reliable, organized, and detail-oriented.
  • Computer proficiency, including Microsoft Office applications.

Responsibilities

  • Greet patients warmly and maintain a welcoming, professional environment.
  • Schedule and confirm appointments and manage provider calendars.
  • Answer phone calls, respond to inquiries, and manage patient communication.
  • Verify insurance coverage and obtain necessary pre-authorizations.
  • Process payments, handle billing, and maintain accurate financial records.
  • Maintain patient records and ensure accurate data entry.
  • Coordinate patient flow and provide administrative support as needed.
  • Comply with patient confidentiality requirements and HIPAA regulations.
  • Perform additional responsibilities as assigned.

Benefits

  • Competitive compensation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Paid holidays
  • Flexible spending accounts
  • Health savings accounts
  • Life insurance
  • Disability insurance
  • Employee assistance and wellness programs
  • Additional voluntary benefits
  • Mentorship, career development, clinical collaboration, and leadership opportunities
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