Dental Receptionist - New Patient Coordinator

Specialized Dental Partners • Plano, TX

1d • Onsite

About The Position

We are seeking a friendly and organized Dental Receptionist/New Patient Coordinator to join our dedicated team. As the first point of contact for our patients, you will play an important role in creating a welcoming experience while supporting the daily operations of our practice. At our office, every team member contributes to delivering exceptional patient care. This position is integral to ensuring efficient workflows, seamless patient communication, and a positive experience from the first phone call through treatment. If you enjoy helping others and thrive in a collaborative environment, we would love to hear from you.

Requirements

• High school diploma or equivalent
• 1+ years of dental front office experience
• Dentrix experience is preferred
• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Experience with dental practice management software
• Proficiency with computers, including Microsoft Office applications
• Knowledge of dental insurance and billing procedures

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Please note that additional responsibilities may be assigned

Benefits

• Medical
• Dental
• Vision
• 401K
• Flexible Spending Accounts
• Paid Time Off
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED