Dental Reception Specialist I

Family First Health•Columbia, PA

3d•Onsite

About The Position

Family First Health is seeking a Dental Reception Specialist for their Columbia Dental office. Candidates should have a working knowledge of dental terminology and be computer proficient or have the ability to learn. The ideal candidate will have a positive and outgoing personality with excellent customer service skills and strong organizational skills. This position offers an opportunity to learn and grow with a dedicated team, contributing to trustworthy services and care.

Requirements

Working knowledge of dental terminology
Computer proficiency and the ability to learn new programs
Positive and outgoing personality
Excellent customer service skills
Strong organizational skills
Ability to build relationships with patients
High School Diploma or GED, or any equivalent combination of training and experience
Knowledge of computer software applications (Microsoft Office Applications, others)
Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
Skill in operating office equipment
Proficient keyboarding skills
Ability to critically think (think clearly and rationally, understand logical connections between ideas, and identify, construct, and evaluate arguments)
Ability to work in, and respond to demanding environment
Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds
Ability to work efficiently and accurately with strong attention to detail
Ability to sort and file materials correctly by alphabetic or numeric systems
Ability to establish and maintain effective working relationships with patients, employees, and the public
Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks

Nice To Haves

Previous work experience in a medical/dental practice

Responsibilities

Perform tasks normally associated with a Dental Reception Specialist
Work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion
Make calculations, balance and reconcile figures, and make changes accurately
Communicate well and in a caring and supportive manner with individuals of all backgrounds
Sort and file materials correctly by alphabetic or numeric systems
Establish and maintain effective working relationships with patients, employees, and the public
Be organized, proactive in follow-up and follow-through, and juggle multiple competing tasks