Dental Practice Manager

Family Dental Health•Greer, SC

4d•Onsite

About The Position

Family Dental Health of The Parkway is a growing, privately owned dental group offering comprehensive general and specialty dental care. They aim to provide exceptional care and make every patient feel like part of their family. Recognized as one of the SC Top Workplaces for 2025, the company values its team and fosters a workplace that encourages growth and celebrates success. The Practice Manager, also referred to as a Quarterback, acts as a liaison between doctors and staff to ensure the practice functions efficiently. This role involves communicating the practice philosophy through systems, problem-solving, and communication, and striving to bring out the best in the staff for the benefit of patients.

Requirements

Outstanding written and verbal communication skills
A friendly, positive demeanor with patients and dental office team members
Great administrative organizational skills
Strong computer skills and the ability to learn new programs
Exceptional customer service skills
Must be available to work extended hours
3-5 years experience in a dental practice with knowledge of terminology and clinical procedures
2+ years of management experience

Nice To Haves

Denticon experience is a plus!

Responsibilities

Facilitate interoffice team communication with respectful and constructive problem solving techniques.
Resolve conflict among team members quickly and fairly.
Consistently and fairly implement and enforce all company policies as outlined in the Employee Handbook and Standard Operating Procedures (SOP) manual.
Schedule staff work times for maximum efficiency and productivity.
Recognize training needs and coordinate with Director of Training.
Track office statistics by using FDH website, reviewing and analyzing reports, summarizing information; identifying trends.
Achieve financial objectives by preparing annual budget; scheduling expenditures; analyzing variances; discussing corrective actions with upper management.
Monitor practice expenses to stay within budget.
Monitor inventory control system for all office supplies and coordinate ordering with supply clerk.
Manage practice collections.
Report on marketing strategies and referral statistics at staff meetings.