Dental Practice Administrator

Dental Metrics Maven•Montgomery Village, MD

5d•Hybrid

About The Position

We are seeking a highly motivated and experienced Dental Practice Administrator to lead front office operations at our Gaithersburg, MD location. Despite its smaller size (2 operatories), the office consistently generates $90,000–$100,000 in monthly revenue. You’ll step into a leadership role previously held for 20+ years and be responsible for ensuring smooth day-to-day operations and an excellent patient experience. This is a Medicaid-focused environment with a large Spanish-speaking patient base serving primarily patients under 21—Spanish fluency is required. Occasional travel to Wheaton, MD and Arlington, VA may be required for training and cross-location support. Please note this is not part of a DSO, rather it is privately owned with three locations.

Requirements

Fluent Spanish (required).
3+ years of dental office management or front office leadership experience.
Strong knowledge of dental insurance billing and Medicaid workflows.
Proficiency with Eaglesoft (or ability to ramp quickly).
Proven team leadership, organization, and communication skills.
Patient-centered mindset; comfortable serving diverse, working-class families.
Flexibility to support multiple locations on occasion.

Responsibilities

Lead all front office operations (scheduling, check-in/out, billing, insurance, patient communications).
Supervise and develop 2–3 team members (front desk and assistants).
Ensure accurate Medicaid and insurance processing; monitor AR and claim follow-up.
Maintain efficient patient flow and high service standards.
Leverage Eaglesoft to optimize scheduling, reporting, and workflows.
Provide cross-coverage and attend training as needed at other locations.
Collaborate closely with the practice owner and leadership to execute operational goals.
Assist chairside/back office occasionally to support overall practice efficiency.