Dental Patient Access Representative

All Care Health Center • Council Bluffs, IA

13h • Onsite

About The Position

The Dental Clinic Receptionist supports the front office area by providing exceptional customer service to ACHC patients and visitors.

Requirements

• High school diploma or GED required.

Nice To Haves

• Previous training and experience in dental reception setting preferred.

Responsibilities

• Schedule appointments according to written dental protocols
• Triage patients according to written dental protocols
• Prepare daily schedule for dental staff
• Establish that each dental patient is advised of the sliding fee scale
• Obtain necessary documentation for accurate dental billing and registers appropriate data on dental billing form
• Assist dental patients in completing dental history, consent and financial forms if necessary
• Perform cashiering and collection duties
• Answer dental telephone calls into the clinic and make telephone calls to dental patients from the clinic
• Pre-call dental patients to remind them of their appointments and notify patient of payment due at time of appointment
• Maintain accurate dental files for patients and for quality control
• Fax dental reports to other dentists’ offices, copy dental records and dental x-ray reports in charts according to written dental protocol & email
• Follow up on “no-show” dental patients on a daily basis

Benefits

• Eligibility for student loan forgiveness
• Medical, Dental and Vision Insurance
• Generous time off including: Paid Time off (PTO) and Personal days
• 10 paid holidays, including your birthday!
• Employer paid Life Insurance and Long Term Disability
• 401(k) match up to 4%

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED