Dental Office Manager - (Pediatric / Ortho Experience Preferred)

PDS Management Services • Valley Stream, NY

11d • Onsite

About The Position

Pediatric Dentistry of Valley Stream is searching for an exceptional Dental Office Manager to lead the daily operations of our thriving pediatric and orthodontic practice. Our patients range from infants through adolescents, and we strive to create a fun, positive dental experience that keeps families coming back. This is more than an office management role-it's an opportunity to build a high-performing team, create an outstanding patient experience, and help shape the future of one of Long Island's premier pediatric dental practices. This is a full-time, on-site leadership position offering competitive pay, performance bonuses, and a supportive team culture.

Requirements

• Minimum 4 years of dental experience
• Minimum 2 years of dental leadership or office management experience
• Strong understanding of dental insurance, billing, scheduling, and treatment coordination
• Experience with Dentrix, or similar practice management software
• Excellent communication, leadership, and organizational skills
• High school diploma or equivalent required
• Must be able to commute to Valley Stream, NY

Nice To Haves

• Pediatric dental experience strongly preferred
• Orthodontic experience highly preferred
• College degree or advanced certifications preferred

Responsibilities

• Manage all daily front and back office operations
• Lead and support staff using a servant leadership approach
• Oversee scheduling, billing, daily closeouts, and clinical flow
• Ensure full compliance with HIPAA, OSHA, and pediatric dental standards
• Track and analyze KPIs: production, collections, payroll, and expenses
• Handle escalated patient concerns with professionalism and empathy
• Train staff on new systems, policies, and performance goals
• Motivate staff through recognition, coaching, and performance development
• Supervise insurance verification, benefit reviews, and patient financing
• Collaborate with HR on staff development, coaching, and performance feedback

Benefits

• Performance Bonuses (Recurring)
• Annual Salary Reviews
• Laptop + Remote Access Provided
• 401(k) Retirement Plan
• Medical, Dental, and Vision Insurance
• Life Insurance Coverage
• Flexible Spending (FSA) and Health Savings Accounts (HSA)
• Paid Time Off (PTO)
• Aflac Supplemental Options
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED