Experienced Dental Office Manager
About The Position
Concierge Dental Group is seeking an experienced Dental Office Manager for their five-location group across Western New York. This role is for an operator ready to manage a single office within a larger group, taking ownership of daily operations, team performance, patient experience, scheduling, and financial KPIs. The position offers a direct line to the dentist-owner and executive team, with opportunities for growth into regional or executive operations roles. The company emphasizes a modern, fully digital, AI-assisted approach with a team that has genuine personality, high standards, and no stuffiness.
Requirements
- 3-5+ years in a dental office, including direct management or supervisory experience.
- Proven ability to lead a team to operational, patient-experience, and financial goals.
- Strong command of dental billing, coding, insurance, A/R, and practice financial mechanics.
- Proficiency with practice-management software (Open Dental, Eaglesoft, or similar).
- Familiarity with HIPAA, OSHA, and dental compliance.
- Calm, confident, and professional demeanor.
Responsibilities
- Manage daily operations of the dental office.
- Oversee team performance and patient experience.
- Manage scheduling and financial KPIs.
- Lead clinical and administrative teams, setting the tone for the office.
- Maintain a direct line of communication with the dentist-owner and executive team.
- Collaborate with a peer group of managers across five offices.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Continuing-education support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
