Dental Office Manager

Aspen Dental Management•New Bern, NC

1d•Onsite

About The Position

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients’ lives.

Requirements

Minimum of one year of managing a team of direct reports.
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
Demonstrate analytical thinking; place a premium on leveraging data.

Nice To Haves

College degree is preferred.
A people centric leader who motivates and inspires others.

Responsibilities

Lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage and retain the office staff.
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability.
Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance.
Additional tasks as required.