Dental Office Manager - (Pediatric / Ortho Experience Preferred)

PDS Management Services, LLC • Town of Catskill, NY

5d • $70,000 - $80,000 • Onsite

About The Position

Pediatric Dentistry of Catskill is seeking a highly motivated, organized, and experienced Dental Office Manager to lead their clinical and administrative teams. This is a full-time, on-site leadership position focused on creating a fun, welcoming environment for kids and families. The role involves managing daily operations, leading staff, overseeing various administrative and clinical processes, and ensuring compliance with regulations. The company emphasizes a supportive team culture and a mission-driven environment.

Requirements

• 4+ years of dental experience, including 2+ years in a leadership role
• Proficiency with Dentrix or similar practice management software
• Strong knowledge of pediatric dental procedures, insurance, and billing
• High school diploma or equivalent (required)
• Must be able to commute or relocate to Catskill, NY

Nice To Haves

• Pediatric / Ortho Experience Preferred
• College degree or advanced certifications (preferred)
• Excellent leadership, communication, and organizational skills

Responsibilities

• Manage all daily front and back office operations
• Lead and support staff using a servant leadership approach
• Oversee scheduling, billing, daily closeouts, and clinical flow
• Ensure full compliance with HIPAA, OSHA, and pediatric dental standards
• Track and analyze KPIs: production, collections, payroll, and expenses
• Handle escalated patient concerns with professionalism and empathy
• Train staff on new systems, policies, and performance goals
• Supervise insurance verification, benefit reviews, and patient financing
• Collaborate with HR on staff development, coaching, and performance feedback

Benefits

• Performance Bonuses (Recurring)
• Annual Salary Reviews
• Laptop + Remote Access Provided
• Full Benefits Package
• 401(k) Retirement Plan
• Medical, Dental, and Vision Insurance
• Life Insurance Coverage
• Flexible Spending (FSA) and Health Savings Accounts (HSA)
• Paid Time Off (PTO)
• Aflac Supplemental Options
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED