Dental Insurance Credentialing Coordinator

Friendly Dental Group•Charlotte, NC

1d•Onsite

About The Position

We are a large and growing dental group in Charlotte, NC, seeking an experienced Dental Insurance Credentialing Coordinator to join our expanding organization. This role serves as the primary liaison between our dental practices and insurance carriers and plays a key role in ensuring accuracy, compliance, and operational efficiency across multiple locations.

Requirements

3-5 years of dental-specific insurance experience ( required )
Strong working knowledge of credentialing and payer processes
Excellent communication, organization, and follow-through
High attention to detail and comfort managing multiple priorities
Ability to work independently while collaborating cross-functionally
Professional, solutions-oriented approach when working with carriers and internal teams
Relevant education, licensure, or experience for the role
Strong communication and interpersonal skills
Dependability and attention to detail
Ability to work effectively in a team-based clinical environment
Willingness to follow established policies, procedures, and compliance standards

Responsibilities

Serve as the main liaison between our dental practices and dental insurance companies
Manage provider credentialing (new providers, updates, and ongoing maintenance)
Manage location credentialing for new and existing practice locations
Lead recredentialing and ongoing updates for dentists and related documentation
Support fee negotiations and maintain payer rate documentation
Research, troubleshoot, and resolve dental insurance issues efficiently and professionally
Partner with Senior Management to help ensure compliance with applicable insurance regulations and requirements