Dental Insurance Biller (RCM)
About The Position
Platinum Dental Services is hiring a detail-oriented Dental Insurance Biller (RCM Biller) to support the financial health of its dental practices. The role focuses on accurate insurance billing and payment processing, resolving outstanding claims, and maintaining efficient revenue cycle operations. The biller works with insurance companies, patients, dental office teams, and the RCM team to address claim issues and improve billing accuracy, efficiency, and collections. This is an on-site position scheduled Monday through Friday, 8:00 AM to 5:00 PM, and is not eligible for remote work. Compensation is $18–$20 per hour, based on experience, with opportunities to earn performance-based bonuses. The company describes a supportive, collaborative workplace and opportunities for professional development and advancement within revenue cycle management.
Requirements
- Strong attention to detail and commitment to accuracy.
- Excellent organizational and time-management skills.
- Strong problem-solving skills and ability to resolve billing discrepancies.
- Excellent written and verbal communication skills.
- Ability to understand patient accounts, insurance claims, and billing information.
- Comfort communicating with insurance companies, patients, and dental office teams.
- Basic computer skills and ability to learn billing and practice management software.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Dependable, positive attitude and team-oriented mindset.
- Willingness to learn, grow, and develop professionally.
Nice To Haves
- Previous dental insurance billing or revenue cycle management experience.
- Familiarity with dental insurance claims, denials, and payment posting.
- Experience with dental practice management or billing software.
- Understanding of dental terminology, insurance benefits, and billing procedures.
- Experience with insurance accounts receivable and claims follow-up.
Responsibilities
- Follow up on outstanding dental insurance claims to support timely processing and payment.
- Review and resolve denied, rejected, or unpaid insurance claims.
- Communicate with insurance companies to verify claim status, identify issues, and resolve payment discrepancies.
- Process and accurately post insurance payments to patient accounts.
- Review patient accounts and billing information to identify and correct discrepancies.
- Collaborate with dental office teams to obtain necessary clinical documentation and insurance information.
- Respond to patient questions about insurance claims, billing, and payments.
- Maintain accurate billing records and documentation.
- Monitor outstanding claims and support timely accounts receivable resolution.
- Follow established billing procedures and comply with patient privacy requirements.
- Work with the RCM team to identify opportunities to improve billing accuracy, efficiency, and collections.
Benefits
- Performance-based bonus opportunities.
- Medical, dental, and vision insurance for eligible full-time employees working 30 or more hours per week.
- 401(k) with a 3% company match for eligible employees.
- One week of paid time off.
- Six paid holidays each year.
- Professional development and advancement opportunities within revenue cycle management.
- Supportive, collaborative team environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
