Dental Front Office Team Member

Norwood Pediatric Dentistry • Norwood, MA

9d • Onsite

About The Position

We’re looking for a friendly, organized, and dependable Dental Front Office team member to join our dental practice. The ideal candidate will provide a welcoming experience for patients while managing front-desk operations efficiently and professionally.

Requirements

• Previous experience in a dental or medical office not required.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional, friendly, and compassionate manner.
• Comfortable using computers and appointment-management software.
• Ability to work effectively as part of a team.

Nice To Haves

• Knowledge of dental terminology and insurance procedures is an advantage.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer phones, respond to inquiries, and schedule appointments.
• Confirm appointments and manage cancellations or rescheduling.
• Check patients in and out accurately.
• Verify insurance information and collect payments.
• Maintain patient records and update personal or medical information.
• Coordinate treatment plans and referrals as needed.
• Communicate with dental staff, laboratories, and insurance providers.
• Maintain a clean, organized, and welcoming reception area.
• Protect patient privacy and follow applicable healthcare regulations.

Benefits

• Competitive pay.
• Paid time off and holiday pay.
• Training and professional development opportunities.
• Supportive and welcoming team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed