Dental Front Office Team Lead

Specialized Dental Partners • Las Cruces, NM

8h • Onsite

About The Position

We are seeking a friendly and organized Front Office Team Lead to join our dedicated team. In this role, you will be the first point of contact for our patients, helping create a positive and welcoming experience while supporting the daily operations of our specialty dental practice. We are looking for someone who is enthusiastic, compassionate, and excited to be part of a team committed to delivering outstanding patient care and an excellent overall experience.

Requirements

• High school diploma or equivalent
• 1+ years of dental front office experience

Nice To Haves

• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Experience with dental practice management software
• Proficiency with computers, including Microsoft Office applications
• Knowledge of dental insurance and billing procedures

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Additional responsibilities may be assigned

Benefits

• Medical
• Dental
• Vision
• 401K
• Flexible Spending Accounts
• Paid Time Off
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED