Dental Front Office Receptionist

American Dental Companies•Anthem, AZ

22d•Onsite

About The Position

Anthem Dentistry is seeking a dynamic, multi-talented Dental Front Office Receptionist to serve as the welcoming face of their modern, fast-paced 8-operatory practice. This dual-impact role involves managing front-desk reception, phone traffic, and check-in/checkout, while also presenting treatment plans and coordinating insurance benefits. The team is dedicated to providing warm, high-quality, tech-forward dental care.

Requirements

1+ years of dental front office experience with hands-on exposure to both reception and treatment plan presentation.
Good working knowledge of dental terminology, procedure codes, PPO insurance verification, and benefit breakdowns.
Excellent verbal communication skills.
Strong organizational skills.
High attention to detail.
A warm, empathetic patient-first personality.

Nice To Haves

Experience with Denticon (or similar dental software like Dentrix or Eaglesoft).

Responsibilities

Manage front-desk reception, phone traffic, and check-in/checkout.
Present treatment plans, explaining clinical needs, co-pays, insurance breakdowns, and payment options.
Verify dental PPO benefits, request detailed benefit breakdowns, and ensure accurate co-pay estimates.
Schedule and confirm restorative and hygiene appointments strategically in Denticon to maximize schedule density.
Collect co-pays and outstanding balances at the time of service, post payments, and handle patient financial agreements.