Front Office

Imagen Dental Partners•Walled Lake, MI

3d•Onsite

About The Position

Community Dental of Walled Lake is seeking a friendly, organized, and detail-oriented professional to join our busy, patient-focused practice as a Dental Front Office Coordinator. This role is ideal for someone with previous dental front office experience who loves creating an exceptional patient experience and enjoys working alongside a supportive team. The ideal candidate thrives in a fast-paced environment, enjoys building relationships with patients, and has a strong understanding of dental insurance and scheduling.

Requirements

Previous dental front office experience required
Knowledge of dental insurance benefits and claims
Strong communication and customer service skills
Organized, dependable, and team-oriented mindset
Experience with dental software
At least 2 years of experience working in a Dental Front office position
Demonstrated experience to met and exceed goals.
High school diploma or GED.

Nice To Haves

Knowledge of Dental operations
Technical expertise in dental insurance benefits
Experience with Dental Software such as Denticon, Dentrix, Eaglesoft dental software, Curve or MacPractice

Responsibilities

Welcome patients and create a positive first impression
Manage scheduling and maintain productive provider schedules
Verify insurance benefits and explain financial information to patients
Process claims and support treatment plan coordination
Handle patient communications, phone calls, and appointment confirmations
Help ensure patients receive an outstanding experience from check-in to check-out