Dental Front Desk Assistant
Friendly Dental Group•Durham, NC
•$19 - $23•Onsite
About The Position
Our established general dentistry practice in Durham, NC seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience.
Requirements
- Minimum 1 year of dental front desk experience
- Experience with scheduling, patient check-in/check-out, and front desk workflow
- Strong communication, customer service, and multitasking skills
- Positive, professional, and team-oriented attitude
Nice To Haves
- Knowledge of dental insurance, billing, and patient accounts preferred
Responsibilities
- Welcome and assist patients in a friendly, professional manner
- Answer phone calls, respond to messages, and schedule appointments
- Support patient check-in/check-out and maintain accurate patient records
- Maintain accurate patient records and update systems as needed
- Assist with insurance verification, billing, collections, and account follow-up
- Ensure the front desk is clean, organized, and welcoming
- Deliver excellent customer service and resolve patient inquiries promptly
- Work closely with the clinical and administrative team to support patient care
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Paid holidays
- medical, dental, vision and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
