Dental Coordinator

Legacy Community Health•Houston, TX

1d•Onsite

About The Position

Are you someone who finds joy in helping others and thrives in a role that combines organization, collaboration, and patient care? At Legacy Community Health, we’re not just offering a job—we’re inviting you to join a mission-driven family that’s changing lives through accessible, high-quality healthcare. As a Dental Coordinator, you’ll be the key to ensuring our dental services operate smoothly, connecting patients with the care they need while supporting our dedicated dental providers. This role is ideal for you if you’re proactive, detail-oriented, and committed to creating a seamless experience for both patients and team members. Legacy Community Health has been a trusted healthcare provider in Houston for over 40 years, serving our diverse community with compassion and excellence. By joining our team, you’ll become part of a legacy of care that truly makes a difference.

Requirements

High School Diploma or GED
2 years of customer service experience

Nice To Haves

Experience in a dental office and/or scheduling management preferred
Bilingual Spanish/English preferred

Responsibilities

Monitor and manage the Dental EHR desktop, ensuring timely responses to flags and document routing for treatment coordinators and providers.
Provide support to Dental Patient Access Specialists by managing call volumes and promptly returning voice messages.
Serve as the primary liaison for Site Operations and Front Desk teams, ensuring smooth dental scheduling and patient access.
Manage dental provider schedules, including rescheduling, confirming appointments, filling open slots, and accommodating new or canceled appointments.
Oversee hygiene recall lists by running monthly reports and scheduling follow-up appointments for patients due for hygiene care.
Run daily EHR inquiries for internal service orders, contact referred patients, schedule appointments, or add them to waitlists, while documenting all interactions.
Maintain consistent communication with the Dental Care Operations Manager, sharing updates, raising questions, and offering improvement suggestions.
Assist Dental Treatment Coordinators with scanning treatment plans and other administrative tasks as needed.
Participate actively in team meetings to foster collaboration, share ideas, and support departmental goals.
Perform other duties as assigned to contribute to the success of the department and the organization.