Dental Billing Specialist

Dental Health Associates of Madison•Fitchburg, WI

1d•Onsite

About The Position

Dental Health Associates of Madison (DHA), a doctor-owned and locally led practice, is seeking a Dental Billing Specialist for their Fitchburg Clinic. This in-person role requires dental experience and offers a supportive, patient-focused environment where teamwork, quality care, and professional growth are valued. The specialist will manage billing processes, provide accurate support to patients, providers, and team members, and contribute to a collaborative, growth-oriented environment.

Requirements

High school diploma or equivalent
Dental experience is required.
Strong attention to detail and excellent organizational skills.
A positive, team-oriented attitude with the ability to build relationships with patients, staff, and insurers.
Ability to multitask effectively and work both independently and within a collaborative team.

Nice To Haves

Associate degree preferred.

Responsibilities

Understand proper insurance claim guidelines for various insurance carriers and submit accurate dental claims and prior authorizations with all documentation required by the insurance companies.
Review claims/EOBs and follow-up with insurance companies on delayed, unpaid or denied claims.
Communicate with patients, providers, and clinic team members to resolve any billing questions.
Help patients understand account balances, and payment responsibilities.
Post insurance payments, patient payments, and account adjustments accurately.
Maintain accurate documentation while protecting patient confidentiality and following HIPAA requirements.
Take ownership of assigned accounts and follow issues through resolution.