Dental Billing Specialist

Dental Health Associates of Madison•Fitchburg, WI

10d•Onsite

About The Position

Dental Health Associates of Madison (DHA), a doctor-owned and locally led practice, is seeking a Dental Billing Specialist for their Fitchburg Clinic. This is an in-person role that values teamwork, quality care, and professional growth. The specialist will be essential in managing billing processes and providing accurate support to patients, providers, and team members in a collaborative, growth-oriented environment.

Requirements

High school diploma or equivalent; Associate degree preferred.
Dental experience is required.
Strong attention to detail and excellent organizational skills.
A positive, team-oriented attitude with the ability to build relationships with patients, staff, and insurers.
Ability to multitask effectively and work both independently and within a collaborative team.

Nice To Haves

Associate degree

Responsibilities

Understand proper insurance claim guidelines for various insurance carriers and submit accurate dental claims and prior authorizations with all documentation required by the insurance companies.
Review claims/EOBs and follow-up with insurance companies on delayed, unpaid or denied claims.
Communicate with patients, providers, and clinic team members to resolve any billing questions.
Help patients understand account balances, and payment responsibilities.
Post insurance payments, patient payments, and account adjustments accurately.
Maintain accurate documentation while protecting patient confidentiality and following HIPAA requirements.
Take ownership of assigned accounts and follow issues through resolution.