Dental Biller

Camarena Health•Madera, CA

3d•$0 - $21•Onsite

About The Position

Under the supervision of the Billing Manager, the Dental Biller is responsible for revenue generation and controlling patient accounts receivable. A significant goal is to initiate, develop, and maintain internal departmental activities to prevent delinquent accounts. Performance areas include Private Dental Insurance, HMO, Healthy Families, CMSP, and 3rd party patient billing. Accuracy and balancing of reports are critical.

Requirements

High School Diploma or equivalent
Minimum two years experience in private pay billing and data reconciliation
Minimum two years experience as a receptionist in a dental office setting
Bilingual (Spanish-English)
Excellent oral and written skills
Mathematical accuracy
Dental terminology and diagnostic indexing
Revenue billing and collection problem-solving
Telephone courtesy; customer-service oriented
Modern office practices and procedures including email
Intermediate computer skills
Attention to detail, perseverance, timeliness, and excellent follow-through on work tasks
Demonstrated good problem-solving skills
Able to handle multiple tasks simultaneously
Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player

Responsibilities

Bills and follows up with Dental Billings.
Adjusts accounts according to EOB’s and qualifying discounts.
Generates refund requests when appropriate.
Provides feedback to staff involved in the preparation of records and transaction sheets for improvement in accuracy of all such records.
Performs special data collection projects and other assignments.
Performs monthly closing and balancing of accounts receivable reports and submits to Billing Manager.
Maintains accurate detail of patients’ accounts.
Responsible for treatment authorizations for insurance.
Balances Dentrix system with Healthport.
Credentials and maintains all Dental Providers credentialing with the health plans.
Maintains outstanding balances within acceptable limits.
Maintains contact and rapport with patients about their account balances and promises of payment in a positive and courteous manner.
Controls, decreases wherever possible, and maintains the accounts receivable aging while increasing revenues.
Keeps Billing staff and other staff informed as needed.
Provides Billing Manager with monthly written reports and tables of the status of the accounts receivable with clear data and demonstration of targets agreed upon and met or not met.
As a team member of Camarena Health respects and protects information regarding patients and other team members and abides by the rules of the Confidentiality Protocol.
Other duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing.