About The Position

Assist the dentist in providing dental treatment, care, and education to patients. The role requires strong knowledge of clinical needs and working knowledge of back-office dental procedures and dental administrative functions. An Expanded Duties Certificate and/or Radiography Certification must be held upon hire or obtained within 90 days after hire. The Dental Assistant supports clinical procedures, patient documentation and education, appointment scheduling, treatment-plan and financial-option communication, operatory readiness, equipment maintenance, infection control, and office operations. The role also requires maintaining confidentiality, following applicable safety and infection-control rules, and participating in team meetings and continuing education.

Requirements

  • Active Expanded Functions Dental Assistant (EFDA) certification.
  • For work in Florida, a Registered Dental Assistant (RDA) license or Certified Dental Assistant (CDA) certificate obtained before May 2009, subject to state guidelines and limitations.
  • Radiography licensure.
  • Retain a Registered, CDA, or EFDA license and demonstrate proficiency in expanded dental assistant functions allowed by state guidelines and limitations.
  • Excellent customer service and verbal communication skills.
  • Ability to work in a high-volume environment.
  • An Expanded Duties Certificate and/or Radiography Certification must be obtained upon hire or within 90 days after hire.

Nice To Haves

  • Minimum of one year of dental experience is preferred.
  • Bilingual ability is preferred.

Responsibilities

  • Assist with clinical procedures and treatments, while understanding which duties and functions may be delegated to a dental assistant.
  • Learn and follow the company’s administrative procedures, OSHA laws, and safety guidelines; maintain Material Safety Data Sheets (MSDS).
  • Follow state and federal infection-control standards, including using protective barriers, disinfecting and sterilizing instruments and treatment areas, and properly disposing of contaminated or biohazardous materials.
  • Review and complete required documentation, including current medical history, medical alerts, and signed consent forms.
  • Chart dental procedures performed during each patient visit according to the dentist’s instructions and legal requirements.
  • Welcome and escort patients between reception and treatment areas; schedule appointments and assist with confirmation calls.
  • Provide dental health education and information to patients and present treatment plans and proposed continuing treatment professionally and confidentially.
  • Explain insurance benefits and financial options to patients in nonclinical terms.
  • Keep operatories equipped and stocked, and reorder inventory when necessary.
  • Follow equipment protocols, including cleaning evacuation systems, lubricating and maintaining dental hand pieces, cleaning and maintaining radiograph processors, monitoring and cleaning equipment, and cleaning dental lab plaster traps.
  • Notify the Office Manager of equipment failures or general safety concerns.
  • Assist with laboratory duties as necessary.
  • Recognize signs of dental emergencies and ensure appropriate, timely response and notification to patients, staff, and emergency medical personnel when necessary.
  • Meet production standards and maintain a system for patient follow-up and re-care.
  • Maintain a professional working environment with the office team; attend morning huddles and regular office meetings.
  • Follow company uniform and personal hygiene standards.
  • Attend continuing education and training seminars as scheduled.
  • Follow HIPAA regulations and maintain confidentiality.
  • Perform other duties and responsibilities as assigned.
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