Dental Assistant

Riccobene Associates Family Dentistry•Winston-Salem, NC

17d•Onsite

About The Position

We are looking for an experienced chairside Dental Assistant who is reliable, takes pride in their work, and helps patients and teammates. This hands-on, in-person role supports general and restorative procedures and also helps patients understand recommended treatment, costs, and financing options, and ensures they are scheduled for follow-up care. The office operates on full schedules, and each clinical team member contributes to keeping care and schedules on track. The role requires dependable, on-time attendance for the full scheduled shift, focused patient care, a positive and professional attitude, teamwork, confidence discussing costs, ownership of scheduling and follow-up, and a professional appearance. Physical requirements include extended sitting or standing, frequent bending and reaching, repetitive fine-motor work, close-range vision and hearing, clear communication, moving between work areas, and lifting supplies or equipment up to 25 pounds. The work involves exposure to blood, saliva, radiation, disinfectants, and dental materials, and requires use of protective equipment and safety protocols. The hiring process includes a phone screen and an in-office working interview. The employer contacts prior employers for references, including questions about attendance, dependability, and teamwork; candidates should provide at least two supervisor references. Offers depend on satisfactory reference and background checks. New team members complete a 90-day introductory period.

Requirements

At least 1 year of chairside dental assisting experience; the posting states “1 to 2+]years.”
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification or applicable state-required credentials (NC DA II, SC, or VA).
Current CPR/BLS certification, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, regular, predictable, and on-time attendance for the full scheduled shift.
Ability to work hands-on and in person, stay focused during patient care, and refrain from phone use during care.
Positive, professional attitude; ability to take feedback and treat patients and coworkers respectfully.
Team-first approach, open communication, and willingness to help without being asked.
Comfort discussing costs clearly and confidently without pressuring patients or avoiding the conversation.
Ability to schedule from the chair, confirm appointments, and address open schedule slots and unscheduled patients.
Professional hygiene, grooming, and clean scrubs each shift.
Ability to meet the listed physical demands, including lifting and moving supplies and equipment up to 25 pounds, with or without reasonable accommodation.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside across general and restorative procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection-control standards.
Present treatment plans and explain the doctor's recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule patients' next visits before they leave the chair.
Confirm upcoming appointments by phone and text to keep the schedule full and reduce no-shows.
Fill openings and cancellations, and follow up on unscheduled treatment.
Coordinate handoffs with the front desk.
Support teammates wherever needed during the day.