Dental Assistant (Program Assistant)
About The Position
Access Community Health Centers’ Celebrate Smiles program works to prevent tooth decay and educate children about good oral health. Licensed dental staff visit local schools to screen children in grades 4K–8 and provide dental sealants, fluoride varnish, cleanings, and restorative treatment as needed. Children who participate can become Access dental patients and receive ongoing care at an Access dental clinic. The Dental Assistant / Program Assistant supports patient scheduling and registration and assists dentists with treatment and care. The role creates medical records; enters and verifies demographic, account, and coverage information; schedules appointments; and takes and routes messages to clinic staff. It also updates dental records and documents treatment, prepares examination rooms and equipment, and assists the dentist during procedures by handing over instruments and anticipating needs. The Program Assistant helps patients move through scheduling and treatment efficiently while providing compassionate service and communicating respectfully with the team. Daily travel to elementary and middle schools in the Madison and Sun Prairie area is required. Proof of full COVID-19 vaccination is a condition of employment, subject to reasonable accommodations for qualifying disability or religious-belief reasons when applicable.
Requirements
- High school diploma or equivalent.
- Certificate in dental assisting from an accredited technical college or six months of dental assisting experience.
- BLS certification.
- At least one year of customer service, telephone, or reception experience.
- Experience using a personal computer, with proficiency in keyboarding/typing, internet applications, and email.
Nice To Haves
- Experience with Microsoft Word and Excel.
- Fluency in English and Spanish.
- Previous medical or dental appointment scheduling or registration experience.
- Knowledge of medical or dental terminology.
- Experience with EPIC or another electronic health record system.
Responsibilities
- Accurately schedule and register patients seeking appointments.
- Create new medical records and enter and verify demographic, account, and coverage information.
- Schedule appointments and take and route messages to clinic staff.
- Work with dentists to provide dental treatment and care to Access Community Health Centers patients.
- Update dental records and document treatment provided during visits.
- Prepare examination rooms and ensure necessary equipment is ready for the dentist.
- Assist dentists during procedures by handing them instruments and anticipating their needs.
- Help patients move efficiently through scheduling and treatment processes while providing compassionate interactions.
- Communicate respectfully and work effectively as part of a team.
- Travel daily to elementary and middle schools in the Madison and Sun Prairie area.
Benefits
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Long- and short-term disability insurance.
- 401(k) retirement plan with full vesting and employer match.
- Paid time off for vacation, personal, and sick time, provided upfront.
- Up to nine paid holidays.
- Tuition reimbursement.
- Flexible spending plans.
- Health savings account.
- Transportation program.
- Childcare referral program.
- Employee Assistance Program (EAP).
- Eligible employer under the Public Service Loan Forgiveness (PSLF) program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
