Dental Assistant

Western Dental•Cathedral City, CA

16d

About The Position

As a Dental Assistant at Sonrava, patient care is the top priority. The Dental Assistant contributes to an excellent patient experience and supports doctors during procedures, helping deliver high-quality dental care and promote patient retention. The role calls for strong customer service, precise clinical support, an amiable chair-side manner, flexibility, analytical skills, collaboration, and follow-up in a dynamic, state-of-the-art practice environment. The Dental Assistant assists doctors and hygienists with procedures, prepares and maintains the operatory and equipment, takes and processes radiographs, documents patient information, educates patients, and helps maintain efficient scheduling and patient flow. The role also supports front-office coordination, supply monitoring when assigned, practice services and retail products, daily checklists and huddles, compliance, and required training.

Requirements

High school diploma or equivalent.
Current radiography certification.
Dental Assistant certification as required by the state, or ability to become certified.
Maintain annual OSHA, HIPAA, and Infection Control training.
Excellent positive attitude and customer-service skills.
Professionalism and integrity, including appropriate image and verbal and written communication.
Strong interpersonal and relationship-building skills, including conflict-resolution skills.
Strong organization, planning, and analytical skills.
Ability to multitask and remain calm in a rapidly changing environment.
Computer proficiency and ability to learn new programs as required.
Ability to work overtime when approved by the Operations Leader.
Ability to travel as needed for training and to perform job functions.

Nice To Haves

Experience in a professional environment with direct patient contact.
Current certification in Cardiopulmonary Resuscitation (CPR).
Current certification to monitor Nitrous Oxide/Oxygen Analgesia.

Responsibilities

Provide exceptional customer service and chair-side care, keeping the patient the top priority.
Be present, engaged, and ready to work at all assigned shift times.
Follow direction from doctors and hygienists, assist with dental procedures, and anticipate their needs.
Take, develop, and mount accurate, high-quality radiographs.
Review patient charts before the doctor arrives; record patient data and health history during exams and treatment; and transcribe the doctor’s notes.
Clean, sterilize, and prepare equipment and the operatory according to organizational procedures before appointments.
Perform procedures efficiently and accurately to help maintain the schedule and patient flow.
Educate patients and address their questions and concerns.
Collaborate with doctors, hygienists, Operations Leaders, and support staff to provide excellent patient service and maintain organizational integrity.
Assist front-office staff with scheduling follow-up visits and tracking incoming and outgoing lab cases.
Monitor dental supply levels and order through the approved formulary when assigned by the Operations Leader.
Promote and market Sonrava-supported practice services and retail products.
Complete assigned checklists and participate in daily huddles.
Maintain patient confidentiality in accordance with HIPAA.
Follow organizational safety procedures and OSHA and blood-borne pathogen regulations.
Complete all Learning Management System requirements.