Dental Assistant

Riccobene Associates Family Dentistry•Rocky Mount, NC

24d•Onsite

About The Position

We are looking for an experienced chairside Dental Assistant who is reliable, takes pride in the work, and contributes to a positive experience for patients and teammates. This hands-on, in-person role supports general and restorative procedures and also helps patients understand treatment recommendations and costs, arrange payment or financing, and schedule follow-up care before leaving. The offices operate with full schedules, and the clinical team helps maintain them through appointment confirmations, filling openings, following up on unscheduled treatment, and coordinating with the front desk. The role requires predictable, on-time attendance for the full scheduled shift, professional and attentive patient care, a positive attitude, teamwork, comfort discussing treatment costs, and ownership of the provider’s schedule. Professional hygiene, grooming, and clean scrubs are expected each shift. Physical requirements include extended sitting or standing in a chairside position; repeated bending, leaning, twisting, and reaching; fine motor control and repetitive hand, wrist, and arm movements; close-range vision and hearing; clear speech; lifting and moving supplies and equipment up to 25 pounds; and moving quickly between work areas. The role involves wearing protective equipment throughout the shift and exposure to blood, saliva, radiation, disinfectants, and dental materials while following safety protocols. These requirements must be met with or without reasonable accommodation. The hiring process includes a phone screen, an in-office working interview, references from prior employers (including at least two supervisor references), and satisfactory reference and background checks. New team members complete a 90-day introductory period.

Requirements

3–5+ years of chairside dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
North Carolina radiography certification or state-required credentials.
Current CPR/BLS certification, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, regular, predictable, and on-time attendance for the full scheduled shift.
Ability to work hands-on and in person, remain focused on patient care, and stay off the phone during patient care.
Positive and professional attitude, ability to take feedback, and respectful treatment of patients and coworkers.
Team-oriented communication and willingness to help the office succeed.
Comfort discussing treatment costs clearly and confidently without pressuring patients or avoiding the conversation.
Ownership of scheduling, appointment confirmations, open slots, and patients leaving without appointments.
Professional hygiene and grooming, and clean scrubs each shift.
Ability to meet the stated physical demands, use required protective equipment, and follow safety protocols when exposed to blood, saliva, radiation, disinfectants, and dental materials.
At least two supervisor references must be provided; offers are contingent on satisfactory reference and background checks.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside across general and restorative procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection control standards.
Present treatment plans and explain the doctor’s recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient’s next visit while they are still in the chair.
Confirm upcoming appointments by phone and text.
Fill schedule openings and cancellations, and follow up on unscheduled treatment.
Coordinate handoffs with the front desk so information and tasks are not missed.
Support teammates wherever needed during the day.