Dental Assistant

Riccobene Associates Family Dentistry•New Bern, NC

24d•Onsite

About The Position

We are looking for an experienced chairside Dental Assistant who is reliable, takes pride in their work, and supports a positive experience for patients and teammates. The role includes chairside assistance as well as helping patients understand recommended treatment and costs, arranging their next appointment, and supporting a full provider schedule. This is a hands-on, in-person position requiring dependable attendance for the full scheduled shift, professional conduct, teamwork, comfort discussing costs, and a high standard of personal presentation.

Requirements

1–2+ years of chairside dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
North Carolina radiography certification or state-required credentials.
Current CPR/BLS certification, or willingness to obtain it.
Ability to meet the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, predictable, on-time attendance for the full scheduled shift.
Ability to remain engaged and focused on patient care in an in-person role.
Positive, professional attitude; ability to accept feedback and treat patients and coworkers respectfully.
Team-oriented approach, open communication, and willingness to help without being asked.
Comfort discussing costs clearly and confidently without pressuring patients or avoiding the conversation.
Ownership of scheduling, appointment confirmation, and resolving open slots or patients leaving without an appointment.
Professional hygiene and grooming, and clean scrubs each shift.
Ability to sit or stand for extended periods, often four or more hours at a time, in a chairside position.
Ability to bend, lean, twist, and reach over patients repeatedly.
Fine motor control and steady grip in both hands to pass instruments, suction, mix materials, and take impressions.
Ability to perform repetitive hand, wrist, and arm movements throughout procedures.
Near vision, including the ability to see small details, depth, and color.
Ability to hear and respond to the dentist and patients while masked and around equipment noise.
Ability to speak clearly to give instructions and explain treatment.
Ability to lift, carry, and move supplies and equipment up to 25 pounds.
Ability to move quickly between operatories, sterilization, and the front office throughout the shift.
Ability to wear required protective equipment for the full shift.
Ability to work with exposure to blood, saliva, radiation, disinfectants, and dental materials while following safety protocols.
At least two supervisor references must be provided; offers are contingent on satisfactory reference and background checks.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside across general and restorative procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection-control standards.
Present treatment plans and explain the doctor’s recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule each patient’s next visit chairside before they leave.
Confirm upcoming appointments by phone and text to help maintain the schedule and reduce no-shows.
Fill openings and cancellations, and follow up on unscheduled treatment.
Coordinate handoffs with the front desk.
Support teammates wherever needed during the day.