Dental Assistant

Riccobene Associates Family Dentistry•Simpsonville, SC

22d•Onsite

About The Position

We are seeking an experienced, dependable chairside Dental Assistant for a hands-on, in-person role. The position supports general and restorative procedures and extends beyond clinical assistance to helping patients understand recommended treatment, costs, insurance estimates, and payment or financing options. The assistant is expected to schedule the next visit before the patient leaves, maintain appointment confirmations, help manage provider schedules, and coordinate closely with the front desk and clinical team. Reliable attendance for the full scheduled shift, patient-focused engagement, professionalism, teamwork, and a high standard of personal presentation are essential. The work includes extended periods in a chairside position, repetitive fine-motor tasks, moving between operatories and other office areas, and exposure to blood, saliva, radiation, disinfectants, and dental materials. Required protective equipment and safety protocols must be followed. Physical requirements must be met with or without reasonable accommodation. The hiring process consists of a phone screen followed by an in-office working interview. The employer contacts prior employers for references, including questions about attendance, dependability, and teamwork; applicants should provide at least two supervisor references. Offers are contingent on satisfactory reference and background checks. New team members complete a 90-day introductory period.

Requirements

At least 1 year of chairside dental assisting experience; the posting states “1 to 2+]years.”
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification or applicable state-required credentials: NC DA II, SC, or VA, as applicable.
Current CPR/BLS certification, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, regular, predictable, on-time attendance for the full scheduled shift.
Professional, positive demeanor; ability to take feedback and treat patients and coworkers respectfully.
Team-first approach, open communication, and willingness to help without being asked.
Comfort discussing costs clearly and confidently without pressuring patients or avoiding the conversation.
Ability to stay engaged with patients and off the phone during patient care.
Professional hygiene, grooming, and clean scrubs each shift.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside during general and restorative procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection-control standards.
Present treatment plans and explain the doctor's recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule patients' next visits before they leave.
Confirm upcoming appointments by phone and text.
Fill openings and cancellations and follow up on unscheduled treatment.
Coordinate patient handoffs with the front desk.
Support teammates wherever needed during the day.