Dental Assistant - Jacksonville ( TUES through THURS)

Coast Dental•Jacksonville, FL

About The Position

Assist the dentist in providing dental treatment, care, and education to patients. The role requires strong knowledge of clinical needs and working knowledge of back-office dental procedures and dental administrative functions. An Expanded Duties Certificate and/or Radiography Certification must be held upon hire or obtained within 90 days after hire. The Dental Assistant supports clinical procedures, patient care and education, treatment documentation, appointment scheduling, insurance and financial-option explanations, operatory readiness, equipment maintenance, laboratory duties, and office safety and infection-control practices. The role also requires maintaining patient confidentiality, following company and regulatory policies, participating in office meetings and training, and meeting production standards.

Requirements

Active Expanded Functions Dental Assistant (EFDA) certification, or, when assisting in Florida, a Registered Dental Assistant (RDA) license or a Certified Dental Assistant (CDA) certificate obtained before May 2009, subject to state guidelines and limitations.
Radiography licensure.
Retain an applicable license or credential (Registered, CDA, or EFDA) and demonstrate proficiency in expanded dental-assistant functions according to state guidelines and limitations.
Strong knowledge of clinical needs and working knowledge of back-office dental procedures and dental administrative functions.
Excellent customer-service and verbal-communication skills.
Ability to work in a high-volume environment.
Expanded Duties Certificate and/or Radiography Certification upon hire or within 90 days after hire.

Nice To Haves

Minimum of one year of dental experience preferred.

Responsibilities

Assist with clinical procedures and treatments and understand which duties may be delegated to a dental assistant.
Learn and comply with Coast’s administrative procedures and OSHA laws and safety guidelines; maintain Material Safety Data Sheets (MSDS).
Follow state and federal infection-control standards, including use of protective barriers, instrument and treatment-area disinfection and sterilization, and proper disposal of contaminated or biohazardous materials.
Ensure patient documentation is reviewed and completed, including current medical history, medical alerts, and signed consent forms.
Document and chart procedures performed during each patient visit according to the dentist’s instructions and legal requirements.
Welcome and escort patients between reception and treatment areas; schedule appointments and assist with appointment-confirmation calls.
Provide dental-health education and information and present treatment plans and continuing-treatment plans professionally and confidentially.
Explain insurance benefits and financial options to patients in nonclinical terms.
Equip and stock operatories, manage inventory, and reorder when necessary.
Follow equipment protocols, including cleaning the evacuation system, lubricating and maintaining dental handpieces, cleaning and maintaining radiograph processors, monitoring and cleaning equipment, cleaning dental-lab plaster traps, and maintaining a clean office environment.
Notify the Office Manager of equipment failures or general safety concerns.
Assist with laboratory duties as necessary.
Recognize signs of dental emergencies and ensure timely response and notification to the patient, staff, and emergency medical personnel when necessary.
Understand and meet production standards; maintain a system for patient follow-up and re-care.
Maintain a professional working environment with the office team; attend morning huddles and regular office meetings.
Follow company uniform and personal-hygiene standards.
Attend continuing-education and training seminars as scheduled.
Follow HIPAA regulations and maintain confidentiality.
Perform other duties and responsibilities as assigned.