Dental Assistant

Riccobene Associates Family Dentistry•Fayetteville, NC

25d•Onsite

About The Position

The Dental Assistant is an experienced, hands-on, in-person chairside role supporting general and restorative procedures in a busy dental office. The assistant helps patients understand recommended treatment and its cost, discusses insurance estimates and payment or financing options, and helps patients schedule follow-up care before leaving. The role also supports appointment confirmations, schedule management, and coordination with the front desk so patients receive timely care and the office schedule remains full.

Requirements

1–2+ years of chairside dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification or state-required credentials for North Carolina.
Current CPR/BLS certification, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, regular, predictable, and on-time attendance for the full scheduled shift.
Ability to remain engaged and focused on patients during care.
Positive, professional attitude and ability to accept feedback and treat patients and coworkers respectfully.
Team-oriented approach, open communication, and willingness to help without being asked.
Comfort discussing costs clearly and confidently without pressuring patients or avoiding the conversation.
Ownership of scheduling, appointment confirmations, and resolving open schedule slots.
Professional hygiene, grooming, and clean scrubs each shift.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside across general and restorative procedures.
Take radiographs and impressions and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection control standards.
Present treatment plans and explain the doctor’s recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule patients’ next visits while they are still in the chair.
Confirm upcoming appointments by phone and text.
Fill schedule openings and cancellations and follow up on unscheduled treatment.
Coordinate patient handoffs with the front desk.
Support teammates wherever needed.