Dental Assistant Supervisor

Tepeyac Community Health Center•Denver, CO

41d•$28 - $31•Onsite

About The Position

To ensure quality dental care for the Tepeyac Community Health Center patient population, the Dental Assistant Supervisor provides direct supervision and day-to-day operational oversight of Dental Assistants assigned to the Dental Department. This role supports efficient patient flow, staff performance, and consistent execution of clinical workflows as communicated by the Practice Manager and in alignment with organizational policies, procedures, and regulatory requirements. The Dental Assistant Supervisor serves as the first-line leader and primary point of contact for Dental Assistants, dental providers, hygienists, and support staff regarding daily workflow coordination, troubleshooting, and staff support. This position provides real-time coaching, training, and performance feedback to Dental Assistants, assists with scheduling needs including vacation requests and sick calls to ensure appropriate clinic coverage, and escalates concerns as needed. The Dental Assistant Supervisor partners closely with the Practice Manager and Dental Leadership by clearly communicating expectations, monitoring adherence to workflows and productivity expectations, infection control standards, sterilization processes, and required documentation, while reinforcing departmental standards and ensuring clinic readiness.

Requirements

High School diploma or GED required.
Current Colorado Expanded Duty Dental Assistant (EDDA) certification, where applicable, required.
Current Dental Radiography certification required.
Current BLS/CPR certification required.
Experience working with an electronic dental record (EDR) system required.
Oral and written fluency in English and Spanish required.

Nice To Haves

Graduation from an accredited Dental Assisting program preferred.
Minimum of four (4) years of experience working as a Dental Assistant in a community/public healthcare setting or high-volume dental practice preferred.
Experience supporting multiple providers and specialties preferred.
Prior experience serving in a leadership, preceptor, or supervisory role strongly preferred.
Experience with eClinicalWorks Dental and similar systems preferred.

Responsibilities

Increase employee motivation, retention, and engagement by providing ongoing coaching, guidance, and support to Dental Assistants within the department.
Provide direct day-to-day supervision of Dental Assistants, including monitoring performance, professionalism, attendance, and adherence to departmental standards.
Provide real-time feedback, corrective coaching, and recognition of strong performance to support staff development and accountability.
Address performance, punctuality, and conduct concerns in a timely and professional manner and communicate patterns or concerns to the Practice Manager.
Lead regular check-ins and participate in annual performance evaluations by providing written and verbal feedback to support staff growth and development.
Promote teamwork, accountability, and a positive work environment within the dental department.
Lead team huddles and meetings in partnership with Practice Manager and Dental Leadership.
Direct and monitor daily patient flow to ensure efficient processing of patients and smooth dental clinic operations.
Develop and oversee daily Dental Assistant assignments, room coverage, provider support schedules, and break coordination to ensure appropriate clinic coverage.
Monitor provider schedules and adjust Dental Assistant support as needed to reduce delays and maximize patient access.
Ensure operatories are prepared and turned over efficiently between patients according to infection control standards.
Serve as the first-level troubleshooter for workflow disruptions, staffing gaps resulting from same-day call-offs, equipment issues, and urgent patient care needs.
Assist with schedule utilization initiatives to support productivity and patient access goals.
Ensure Dental Assistants adhere to clinical workflows, infection prevention standards, sterilization procedures, radiology protocols, and documentation requirements.
Report clinical concerns or variations in clinical practice to Practice Manager and Dental Director as it is identified.
Monitor completion and accuracy of sterilization logs, biological monitoring records, equipment maintenance logs, radiology documentation, and other required regulatory records.
Reinforce compliance with OSHA, HIPAA, CDC infection control guidelines, Colorado Dental Board requirements, ALARA and Tepeyac policies and procedures.
Support patient and staff safety by completing incident reports and escalating concerns as appropriate.
Participate in quality improvement initiatives related to patient experience, access, clinical quality, and operational efficiency.
Conduct quality assurance audits of Dental Assistant workflows and documentation. Address performance trends and identify process improvement opportunities in partnership with the Practice Manager.
Lead onboarding and orientation for new Dental Assistants, students, and externs assigned to the department.
Conduct competency assessments, skills validation, and ongoing coaching for new and existing staff.
Identify training gaps and provide in-the-moment education, reinforcement of workflows, and escalation to the Practice Manager and/or the Dental Director as needed.
Support cross-training efforts to ensure operational flexibility and continuity of care.
Ensure staff maintain required certifications, competencies, and continuing education requirements.
Serve as the primary point of contact for Dental Assistants regarding workflow questions, daily operations, and clinical support needs.
Communicate workflow updates, process changes, and departmental expectations clearly and consistently to staff.
Partner with dentists, hygienists, and administrative staff to ensure Dental Assistant support aligns with patient care needs and departmental goals.
Promote Tepeyac's culture of teamwork, respect, accountability, and service excellence in daily interactions.
Ensure operatories, sterilization areas, and clinical workspaces are stocked, clean, organized, and ready for patient care each day.
Complete routine inventory and supply checks and communicate supply needs or concerns to the Clinic Operations Tech or Practice Manager.
Support proper handling, storage, and documentation of dental materials, instruments, medications, and supplies.
Monitor equipment functionality and coordinate service requests and preventative maintenance as needed.
Oversee sterilization workflows to ensure instruments are processed, stored, and documented according to established protocols.
Attend required internal meetings, trainings, and leadership development sessions.
Provide chairside assistance during periods of high patient volume or staffing shortages as needed.
Participate in departmental and organizational quality improvement initiatives.
Perform other duties as assigned.