DENTAL ASSISTANT SUPERVISOR - SES - 64067021

State of Florida • Jacksonville Beach, FL

103d • $41,694 - $45,863 • Onsite

About The Position

This is a supervisory position that performs under the direct supervision of the Dentist, supervising, motivating, training and evaluating dental assistants. This individual will be responsible for all supervisory duties including, but not limited to, hiring and selection, developing performance plans, conducting performance appraisals, planning and directing their work, approving leave and taking disciplinary action as appropriate. Supervises work priorities and scheduling of daily clinics, assigning workload based on capability and clinic requirements. Directs work of dental assistants to insure maximum use of time. Supervises the overall operation of the dental clinic including scheduling patients’ appointments as needed. Assists in interviewing and selecting dental assistants. Trains and supervises other dental assistants in procedures, methods, use of equipment and properties of material. Assists in development of teaching aids, making continuing education available and encouraging dental assistants to acquire new skills. Assists dentist in the treatment of patients. The position also involves applying public health competencies in various domains including analytical/assessment, policy development/program planning, communication, cultural competency, community dimensions of practice, public health sciences, financial planning and management, and leadership and systems thinking.

Requirements

• Graduate of a dental assistant program approved by the Florida Board of Dentistry or accredited by the American Dental Association Commission on Dental accreditation
• Five or more years as a dental assistant
• Knowledge of dental equipment, instruments and supplies, basic dental terminology.
• Ability to perform routine dental laboratory work, supervise people, determine work priorities, assign work and ensure proper completion of work assignments.
• Ability to maintain accurate records, prepare reports, communicate effectively, and maintain effective working relationships with others.
• Technical dental assisting skills; organizational and planning skills; self-direction and self-motivation; and human relations skills.
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time.
• Ability to lift and carry up to 50 pounds as needed.
• Adjusts actions in relation to others’ actions.
• Listens to what other people are saying and asks questions as appropriate.
• Talks to others to effectively convey information.
• Manages one’s own time and the time of others.
• Understands written sentences and paragraphs in work related documents.
• Motivates, develops, and directs people as they work, identifying the best people for the job.
• Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Knowledge of basic medical terminology and techniques.
• Ability to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• CPR Certification
• Florida Dental Radiology Certification

Responsibilities

• Supervising, motivating, training and evaluating dental assistants.
• Hiring and selection, developing performance plans, conducting performance appraisals, planning and directing their work, approving leave and taking disciplinary action as appropriate.
• Supervising work priorities and scheduling of daily clinics, assigning workload based on capability and clinic requirements.
• Directing work of dental assistants to ensure maximum use of time.
• Supervising the overall operation of the dental clinic including scheduling patients’ appointments as needed.
• Assisting in interviewing and selecting dental assistants.
• Training and supervising other dental assistants in procedures, methods, use of equipment and properties of material.
• Assisting in development of teaching aids, making continuing education available and encouraging dental assistants to acquire new skills.
• Assisting dentist in the treatment of patients.
• Using information technology in accessing, collecting, analyzing, using, maintaining, and disseminating data and information as part of the QI Team for the Clinic.
• Ensuring ethical principles are applied in accessing, collecting, analyzing, using, maintaining, and disseminating data and information.
• Implementing the strategies developed by the QI Team for quality improvement at the clinic level.
• Contributing to development of program goals and objectives.
• Contributing to implementation of organizational strategic plan.
• Communicating positively, clearly and concisely with supervisors, team members, and external representatives in all interactions.
• Managing difficult clients positively and appropriately.
• Ensuring writing, including electronic communications, is professional, error-free, clear, and concise.
• Communicating information to influence behavior and improve the health of clients.
• Consistently working to ensure patient satisfaction and maintain positive relationships with staff to help support the delivery of quality patient care.
• Ensuring all required reports or reviews are prepared in accordance with guidelines established by the Dental Director.
• Ensuring the diversity of individuals and populations is addressed in policies, programs, and services affecting the health of the community.
• Collaborating with community partners to improve health by connecting clients to additional resources.
• Providing input for developing, implementing, evaluating, and improving policies, programs, and services.
• Preparing patient, sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting dentist during dental procedures.
• Taking and recording medical and dental histories and vital signs of patients.
• Recording treatment information in patient records.
• Assisting dentist in the management of medical and dental emergencies.
• Exposing dental diagnostic x-rays.
• Applying protective coating of fluoride to teeth.
• Providing postoperative instructions prescribed by dentist.
• Making preliminary impressions for study casts and occlusal registrations for mounting study casts.
• Pouring, trimming, and polishing study casts.
• Cleaning and polishing removable appliances.
• Fabricating temporary restorations and custom impressions from preliminary impressions.
• Placing and removing rubber dams and matrices.
• Placing temporary restorations.
• Placing dental sealants.
• Instructing patients in oral hygiene and plaque control programs.
• Removing sutures.
• Scheduling appointments, preparing bills and receiving payment for dental services, completing insurance forms, and maintaining records, manually or using computer.
• Maintaining supply inventory.
• Ordering supplies.
• Performing routine equipment maintenance and repair.
• Ensuring clinic follows OSHA and ADA guidelines.
• Providing written reports to the Dental Administration Office.
• Completing all mandatory training as required by supervisor.
• Motivating colleagues to achieve program and organizational goals by participating in clinic team meetings and respecting different points of view.
• Using performance management systems for program and organizational improvement to meet productivity standards.
• Monitoring productivity reports and if necessary, working with the Senior Dentist to improve productivity for the clinic and ensure that the productivity criteria and measures are met as set by the Dental Program in terms of number of patients per hour, RVU, or both on a monthly average.
• Monitoring program budget.
• Reviewing staff EARs weekly and approving leave and time sheets in People First biweekly on Thursdays or weekly for any OPS staff.
• Completing or ensuring that Superbills for each patient are completed at the end of each service 100% of the time.
• Completing and submitting People First time sheets biweekly on Thursdays and EARs weekly 100% of the time.
• Attending and completing 100% of FDOH-Duval mandatory training by the specified deadlines.
• Performing other related duties as required.
• Adhering to organizational policies and procedures.
• Operating program within budget.
• Incorporating ethical standards of practice into all interactions with clients and team members.
• Upholding the Department of Health’s values of I.C.A.R.E.
• Abiding by the Florida Department of Health Code of Ethics.
• Providing opportunities for professional development for team members through training, mentoring, and coaching.
• Participating in professional development opportunities.
• Contributing to continuous improvement through active participation in the Annual QI project.
• Championing issues through resolution.
• Researching possible solutions and alternatives.
• Communicating issues and possible solutions to appropriate internal and external partners.
• Asking for assistance as appropriate.
• Initiating and maintaining collaborative relationships with supervisors, and internal and external partners.
• Using DOH policies and procedures to inform decisions.
• Seeking advice from supervisors or other authority.
• Performing other duties as assigned, in support of the Agency’s mission and vision.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree