Dental Assistant - Receptionist

Bupa•Mayfield Heights, OH

72d•Onsite

About The Position

The purpose of this job is to provide a high-quality front-office experience within the Dental Practice, overseeing patient appointments, billing, payments, and records, while supporting clinical care delivery, promoting patient education in dental health, and contributing to the smooth and professional operation of the practice.

Requirements

Support chairside clinical care
Assist with treatments and x-rays
Maintain immaculate treatment rooms in line with infection control standards
Manage patient enquiries
Manage appointments
Manage recalls
Manage payments
Manage invoicing
Maintain accurate patient records and documentation
Coordinate laboratory work
Monitor and order supplies
Ensure schedules, systems, and workflows operate efficiently
Work in line with practice protocols
Work in line with regulatory requirements
Work in line with health and safety standards
Work in line with data security obligations
Role-model Bupa’s values

Responsibilities

Deliver outstanding patient experiences by supporting chairside clinical care, assisting with treatments, x-rays, and maintaining immaculate treatment rooms in line with infection control standards.
Be the friendly face and organised mind of the practice, managing patient enquiries, appointments, recalls, payments, invoicing, and maintaining accurate patient records and documentation.
Keep the practice running seamlessly by coordinating laboratory work, monitoring and ordering supplies, and ensuring schedules, systems, and workflows operate efficiently.
Uphold excellence, safety, and integrity by working in line with practice protocols, regulatory requirements, health and safety standards, data security obligations, and proudly role-modelling Bupa’s values every day.