Dental Assistant Manager FULL TIME or PART TIME

Fitchburg SmilesFitchburg, MA
Onsite

About The Position

Fitchburg Smiles is a patient-focused dental practice dedicated to providing exceptional care in a friendly and professional environment. We value teamwork, efficiency, and excellent patient service. We are seeking an experienced and organized Dental Assistant Manager to join our team. This role is pivotal in managing patient scheduling and overseeing daily office operations to ensure a smooth, efficient, and patient-friendly experience. At Fitchburg Smiles, we are proud to have been serving the Fitchburg community for over 6 years, providing top-notch dental care to patients of all ages. Our state-of-the-art dental practice is dedicated to delivering exceptional service, unparalleled quality, and personalized attention to each and every patient. Our Mission: Your Health and Happiness At Fitchburg Smiles, our mission is to provide exceptional dental care that exceeds our patients’ expectations. We are committed to building long-term relationships with our patients, based on trust, respect, and open communication.

Requirements

  • Previous dental assisting experience preferred, with knowledge of clinical and administrative duties
  • Demonstrated experience in managing patient scheduling and office workflow
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Proficiency with dental practice management software and Microsoft Office
  • Ability to lead and motivate a team in a fast-paced environment

Responsibilities

  • Manage daily patient scheduling to optimize appointment flow and minimize wait times
  • Coordinate with dental providers and staff to maintain an efficient office schedule
  • Supervise front desk and administrative staff, ensuring high standards of customer service
  • Oversee patient communications including appointment reminders and follow-ups
  • Manage office inventory, supplies, and equipment scheduling if needed
  • Collaborate with the office manager and dental team to implement office policies and procedures
  • Troubleshoot scheduling conflicts and patient concerns proactively

Benefits

  • Bonus based on performance
  • Flexible schedule
  • Paid time off
  • Employee discounts
  • Free uniforms
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