Dental Assistant Lead - Shoshone clinic

Family Health Services Corporation•Shoshone, ID

16d•$20 - $23•Onsite

About The Position

Under general supervision of the Clinic Dentist and Operations Manager, this role oversees all clinical operations in the respective clinic. The Dental Assistant Lead schedules, leads, and coordinates the day-to-day activities of the dental assistants, ensuring adherence to appropriate federal, state, and local regulations and guidelines, Family Health Services (FHS) policies, and accepted dental assisting protocols and procedures. This role also coordinates services with other FHS departments and provides direct dental assisting services and patient care as appropriate. Bilingual English/Spanish is preferred.

Requirements

High school diploma or GED
Successful completion of a Dental Assistant program from an accredited institution
Expanded Functions Certification
2 years of experience applicable to the duties listed in the job description
Ability to communicate effectively, both orally and in writing.
Ability to prepare routine administrative paperwork.
Knowledge of Family Health Service policies and procedures involving procurement, travel, and/or employment.
Skill in the use of personal computers and related software applications.
Knowledge of finance, accounting, budgeting, and cost control procedures.
Organizing and coordinating skills.
Ability to analyze, develop, establish, and maintain efficient office workflow and administrative processes.
Ability to gather data, compile information, and prepare reports.
Knowledge of management principles and practices.
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Knowledge of supplies, ordering, and inventory control.
Ability to analyze and solve problems.
Ability to foster a cooperative work environment.
Skilled in dental assisting techniques and protocols
General understanding of problem resolution (e.g.- Relationships, Attendance, Dress Code, etc…)
General understanding of policies in Employee Handbook (PTO, LTI, etc…)
General understanding of HIPAA as it applies to the clinical setting
Fully trained in the use of NextGen
Knowledge of management principles and practices.
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Knowledge of supplies, equipment, and/or services ordering and inventory control.
Ability to analyze and solve problems.
Ability to foster a cooperative work environment.
Works closely and meets regularly with Clinic Leadership team on all areas of management of the clinic
Communicates with operations manager on provider and clinic issues
Is knowledgeable of duties and expectations of other clinic leadership team members
Responsible for dissemination of Family Health Services information
Provide training for and advocate in behalf of the clinic
Completes all training requirements, participates in emergency response tasks as requested, and serves on safety committees and teams as requested.
Maintains the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.
Ensures accurate documenting and billing practices in accordance with FHS, state, and federal rules, laws, and regulations.
Participates in compliance trainings and identifies and reports any concerns or activities that may violate standards.
Participates as an active and willing PCMH team member.

Nice To Haves

Bilingual English/Spanish preferred.

Responsibilities

Oversees all clinical operations in the respective clinic.
Schedules, leads, and coordinates the day-to-day activities of the dental assistants.
Ensures adherence to appropriate federal, state, and local regulations and guidelines, Family Health Services (FHS) policies, and accepted dental assisting protocols and procedures.
Coordinates services with other FHS departments.
Provides direct dental assisting services and patient care as appropriate.
Processes all dental assistant requests for PTO and ensures proper staff coverage.
Serves as Time Keeping Supervisor for dental assistants, hygienists, and dentists, maintaining time cards and ensuring accuracy and timely sign-off.
Evaluates assistant staff performance according to HR evaluation form by October 1st of each year, reviewing with Clinic Leadership Team and Operations Manager, and then with the employee.
Ensures that patients are brought to the operatory on time.
Documents and addresses patient complaints pertaining to back office staff, involving Clinic Leadership Team and/or operations manager.
Ensures appropriate documentation for any patient activity.
Orders dental supplies and maintains an inventory control system for proper stocking.
Coordinates the maintenance of equipment.
Communicates janitorial issues to the front office lead and ensures the back office area is safe, free of hazards, and clean, including biohazard disposal.
Oversees clinical quality assurance along with the Clinic Dentist.
Approves Mileage Reimbursement Requests and necessary overtime.
Leads the dental assisting component of staff meetings.
Assesses assistant competency, assures back office staff compliance with scope of practice, provides patient education, and oversees student rotations.
Ensures back office staff communicate computer, phone, and printer/fax issues to the HELP DESK and is available to troubleshoot.
Works with the operations manager to maintain OSHA compliance and completes the first report of injury.
Provides clinic orientation and ensures new hire checklist completion for new staff.
Recommends changes to the staffing plan.
Works closely and meets regularly with the Clinic Leadership team on clinic management.
Communicates with the operations manager on provider and clinic issues.
Disseminates Family Health Services information.
Provides training and advocates on behalf of the clinic.
Completes all training requirements, participates in emergency response tasks as requested, and serves on safety committees and teams as requested.
Maintains the safety of themselves and others by adhering to all instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback on safety issues.
Ensures accurate documenting and billing practices in accordance with FHS, state, and federal rules, laws, and regulations.
Participates in compliance trainings and identifies and reports any concerns or activities that may violate standards.
Participates as an active and willing PCMH team member.