Dental Assistant Coordinator

ADELANTE HEALTHCARE INC•Surprise, AZ

5d•Hybrid

About The Position

The Dental Assistant Coordinator will be responsible for the facilitation of the workflow within the dental department while acting as the liaison between the back office dental staff and other clinical and non-clinical staff. This is an entry-level leadership position that provides mentoring and guidance to back office dental staff. The Dental Assistant Coordinator will meet all the expectations outlined in the role of the Senior Dental Assistant. Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

Requirements

Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
High school diploma or GED from an accredited institution
Demonstrated ability to implement the principles and practices of supervision
Dental Assistant Certificate required
Radiation Health and Safety (RHS) certificate from the Arizona Dental Assisting National Board required
Coronal Polishing (CP) certificate from the Arizona Dental Assisting National Board required
Advanced Knowledge of dental terminology, instruments and procedures
Ability to multi-task, problem-solve and work effectively in a fast-paced environment
Exceptional communication skills and interpersonal skills
Must have reliable transportation that can meet any operational reassignments of the organization during the workday.
Advanced computer efficiency to include proficiency in Windows, MS Office, and Patient Management System
Advanced office skills: typing and telephone answering etiquette

Nice To Haves

Minimum five (5) years of dental assistant experience preferred
Ability to communicate in more than one language

Responsibilities

Evaluate issues, situations or problems presented and understand priority while assisting with resolution using critical thinking and problem-solving skills
Serve as subject matter expert for all levels of Dental Assistants
Participate in interviewing and candidate selection
Participate in orientation, mentoring and training of staff
Organize staff‘s daily work activities, schedules and cover when needed to meet staffing needs
Manage an adequate inventory of supplies, instruments, equipment and supply ordering
Initiate requests for maintenance of equipment and facilities as needed
Oversee maintenance of appropriate logs
Collaborate with Dental Leadership to ensure Member of and required to attend committee or work group meetings
Participate in regulatory reviews, audits and process improvement projects
Ability to travel to other dental locations to support organizational needs
Greet all patients and visitors.
Assist patients and visitors with questions, directing them to the appropriate person as necessary
Assist patients in resolving minor difficulties, answer their questions, and giving directions to patients as authorized by the dental providers
Assist the dental front office with entry-level duties as needed
Maintain an adequate patient flow and assist the Dental Providers in assuring that all patient records and documents are properly and accurately completed
Receive and place necessary telephone calls for clinical business and patient care in the dental department
Assist dental providers chair-side
Prepare the operatory for patient treatment as per dental department protocols and the dental provider's directions
Perform dental radiographs in accordance with state regulations and law as well as dental department directives and protocols
Perform dental coronal polish in accordance with state regulations and law as well as dental department directives and protocols
Educate patients on oral hygiene techniques and post-operative care instructions
Assist with laboratory procedures, such as pouring and trimming models, fabricating temporary crowns, and taking impressions
Maintain sterility of all reusable dental instruments in accordance with the manufacturer’s instructions for use and the dental department's policies and procedures
Maintain dental department equipment in accordance with the manufacturer’s instructions for use and the dental department's policies and procedures
Maintain all dental department areas in compliance with dental department directives and protocols as well as health center policies and procedures relative to infection control, exposure control, and safety issues
Maintain an adequate inventory of supplies while maintaining a list of supply shortages for inventory control and ordering purposes
Insure the proper disposal of all contaminated or potentially contaminated materials in accordance with dental department directives, health center policies and procedures, as well as state and federal regulations
Perform all functions in full compliance with the health centers and the dental department exposure control plan, including but not limited to the use of Personal Protective Equipment and Universal Precautions
Responsible for full personal compliance with all applicable federal, state, local, and health center rules, regulations, protocols, and procedures, including but not limited to the participation of a Dental Assistant in the provision of clinical dental care, as well as those relating to, but not limited to personnel issues, workplace safety, public health, and confidentiality
Ability to travel to other dental locations to support organizational needs
Ability to communicate in more than one language
Other duties as requested or assigned
Promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system.
Maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.
Comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements.