Dental Assistant/Client Service Specialist (Riverside)

Harris County • Houston, TX

3d • Hybrid

About The Position

This position supports patient care services provided by the Dental Clinic. The Client Service Specialist (CSS) Dental Assistant is responsible for performing clinical tasks in accordance with all Harris County Public Health (HCPH) and Dental Program protocols. This position will work with the clinical team to create and maintain efficient, patient-centered daily clinic operations while providing comprehensive public health services to all Harris County Public Health Dental Clinic patients seeking dental services.

Requirements

• Texas Registered Dental Assistant
• Six (6) months experience in a dental clinical setting as a dental assistant
• Valid Texas Driver's License (upon hire)
• Basic Life Support (BLS) for Healthcare Providers Certification
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills (verbal and written)
• Ability to work well with public and staff members
• Must use your personal mobile device for our Multifactor Authentication process

Responsibilities

• Receives, screens, interviews clients for eligibility determination, and registers clients; Co-pay collection, and receipt creation following financial services guidelines; prepares daily/weekly financial reconciliation report for submission to finance
• Performs all duties required as part of four handed chairside dental assisting; takes and records vital signs; takes prescribed dental radiographs and/or intraoral photographs; chart patient diagnoses in Dentrix electronic dental record as dictated by dentist
• Answers telephone inquiries from clients and others; screen calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointment with dental clinical staff; instructs patient as needed regarding visit-type; confirms scheduled appointments and updates appointment status in Dentrix electronic record
• Performs operatory set-up for each dental patient including barrier placement on high touch areas; procedure set up including instrument and dental material selection according to planned procedure
• Obtains patient histories, and insurance approvals as appropriate, prepares and updates dental charts and associated records; scans all correspondence into Dentrix electronic record
• Performs infection control and instrument sterilization according to dental policies and procedures; performs weekly biologic monitoring for autoclaves; performs daily, weekly and monthly dental preventive maintenance; reports any equipment malfunction or repair needs to the supervising dentist
• Performs in-operatory support for all dental staff during the dental visit as needed
• Provides oral hygiene and post-operative instructions to patients under the guidance of the dentist
• Participate in school-based and community events to promote oral health

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED