Assistant Client Service Specialist

WTW•Hartford, CT

16h•Onsite

About The Position

Assistant Client Services Specialists – Surety are integral members of our Account Management teams who proactively obtain, compile and follow up on information critical to providing exceptional consulting, placement and advocacy for Willis Tower Watson clients and prospects. If you’re looking to work with a great team of exceptional Property & Casualty professionals while building your knowledge, skills and technical and professional experience with a stable, respected and dominant player in the world of global risk management and consulting, apply for this role today!

Requirements

Ability to understand and interpret the information presented in a bond request
Ability to quickly and accurately enter data from a bond request into the bond issuing system.
Communicate effectively with clients, Client Managers and other team members
Maintain client confidentiality

Nice To Haves

Exceptional Property & Casualty professionals
Building your knowledge, skills and technical and professional experience

Responsibilities

Issuance of surety bonds as well as perform associated activities based on the specific instructions of the client and / or Client Manager as communicated
Ability to understand and interpret the information presented in a bond request
Ability to quickly and accurately enter data from a bond request into the bond issuing system.
Process renewals, cancellations/closures, and riders
Assist with resolution of client/carrier accounting issues
Prepare and submit billing.
Report bonds to carriers and associated filing activities.
Prepare written correspondence, reports and analysis as needed for management
Communicate effectively with clients, Client Managers and other team members
Participate in internal and external meetings
Maintain client confidentiality